Help

Short answers to the questions we get most. Stuck on something else? Reply to any SportRevive email, or write to support@sportrevive.com. You will get an answer from the person who built the app.

For hosts

Run your first club night

1. Create your club. Pick your sport.

2. Add your players by name. Open your club page, tap the menu, then tap Players, then Add player by name. Players do not need accounts. You can add your whole group in a minute.

3. On game night, open the Games tab and tap Create session. Tick who turned up, then tap Generate games. The app builds fair, balanced games for you.

4. Enter scores as games finish.

5. Submit once at the end. Every rating updates together.

Fix a duplicate player

You see the same person twice when they joined with the club code instead of their claim link. Here is the fix.

1. Remove the copy with no games. In the Players list, tap the three dots next to it, then tap Remove from club. Do not tick the block option.

2. Send the player their claim link from their original name.

3. They open the link while logged in and tap Claim your player. Their account now owns the original name and all its games.

For players

Claim your player

If your host added you by name, your games and rating are already in the app. You just need to connect them to your account.

Ask your host for your claim link. Open it, log in, and tap Claim your player. Everything recorded under your name becomes yours.

Do not join with the club code first. That would create a second player.

Good to know

Do I need WiFi at the courts?

You need an internet connection, but mobile data is enough. The app is light. Recording a whole night of scores uses very little data.

How your rating moves

Everyone starts at 1200.

Win and it goes up. Lose and it goes down. Beating a stronger pair moves it more than beating a weaker one. In doubles, you and your partner move together.

Expected results move it only a little. So one bad night never sinks you, and the table sorts itself out after a few sessions.

Still stuck?

Email support@sportrevive.com and say what you were trying to do. Screenshots help. You can also contact us about setting up your club.